Countrywide Process, LLC (“Company,” “we,” “us,” or “our”) appreciates the opportunity to provide services (“Services”) to you under these End User Terms of Use and Privacy Policy (the “Agreement”).

Your use of our Services, websites (“Websites”), or portal (“Portal”) constitutes your acceptance of this Agreement, including our Privacy Policy. If you do not agree, you must not use the Services, Websites, or Portal.

1. Acceptance of Agreement

By accessing or using the Services, Websites, or Portal, you agree to be bound by all terms and conditions of this Agreement. If you are entering into this Agreement on behalf of another party, you represent and warrant that you are legally authorized to bind that party, and your actions will be legally binding upon them.

2. Control of Websites and Portal

Company may, at its sole discretion, modify, suspend, restrict, or terminate the Websites, Portal, Services, or this Agreement at any time without liability or prior notice. Company may also terminate your use of the Websites, Portal, or Services for any reason, including breach of this Agreement.

3. Customer Information and Registration

Some Services may require registration. By registering, you agree to:

• Provide accurate, current, and complete information.
• Maintain and update your information to keep it accurate and complete.

4. Agreement to Conduct Transactions Electronically

You consent to transact business electronically with Company. If you do not consent, do not use our Services. Company reserves the right to provide Services non-electronically, which will still be governed by this Agreement.

By submitting an electronic filing order through the Services, you consent to receive electronic service pursuant to applicable California Rules of Court and related rules.

5. Affirmations and Declarations

By using our Services, you declare under penalty of perjury that:

• You will adhere to all applicable laws and regulations in the jurisdiction in which you conduct business with Company.
• You understand that misuse of the Services may result in civil or criminal penalties.
• You acknowledge that Company relies on government databases which may contain inaccuracies, omissions, or outdated information.

6. Independent Contractors

You and Company are independent contractors. Nothing in this Agreement creates a partnership, joint venture, or employment relationship.

7. Fees

• General Fees. Fees are determined at Company’s sole discretion and may vary based on location, service level, time spent, or other criteria. Fees may be changed at any time without notice.
• Effort-Based Fees. If an order has been placed and Company has expended any effort, time, or resources toward fulfilling the order, the associated fees shall be due and payable, regardless of whether the order is ultimately completed.
• Statutory Fees. Company may advance or disburse statutory fees required to fulfill Services. Customers in good standing authorize Company to advance such fees, subject to a convenience charge.
• Payment Options. Payments may be made via ACH (eCheck), credit card, or open credit with Company approval. All payments are due upon order submission unless otherwise approved. Returned checks or ACH transactions are subject to a $30 fee.
• Delinquent Accounts. Unpaid invoices may result in suspension of Services and referral to collections. Reasonable collection costs and attorney’s fees will be added to the outstanding balance.

8. Acknowledgment Clause – Fraudulent or Sovereign Citizen Filings

The Filer/User placing an order (“Submitting Party”) expressly acknowledges and agrees as follows:

• Assumption of Liability. The Submitting Party, whether acting on their own behalf or on behalf of any third party, including but not limited to persons or entities associated with the “Sovereign Citizen” movement or any other fraudulent scheme, assumes full and exclusive liability for all consequences arising from the submission of any fraudulent, forged, or otherwise unlawful document through Company.
• Scope of Damages. Liability includes, without limitation, punitive damages, compensatory damages, monetary losses, civil penalties, and criminal prosecution or sanctions imposed by a court or governmental authority.
• Waiver of Defenses. The Submitting Party waives any and all defenses arising under statutes of limitations or repose, consenting that no statutory deadline shall bar or restrict any civil or criminal proceeding brought against them.
• Indemnification. The Submitting Party shall indemnify, defend, and hold harmless Company, its officers, employees, and agents from all claims, actions, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising from the submission of fraudulent or sovereign citizen–related documents.

9. Unsuitable Content and Conduct

Users shall not engage in illegal, infringing, defamatory, obscene, offensive, or otherwise objectionable conduct, or upload content that may damage or impair Company systems.

10. Functional Compatibility and System Abuse

Users shall only submit content and documents compatible with the Websites and Portal. Any attempt to damage, tamper with, or misuse Company’s systems is strictly prohibited.

11. Third-Party Sites

Company may provide links to third-party sites. Company is not responsible for the content, accuracy, or legality of third-party sites and does not endorse them.

12. Disclaimer of Warranties

All Services are provided “as is” and “as available.” Company disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, or non-infringement.

13. Limitation of Liability

To the fullest extent permitted by law, Company shall not be liable for any direct, indirect, incidental, consequential, or exemplary damages, including lost profits, goodwill, or data, even if advised of the possibility of such damages.

14. Indemnification

You agree to indemnify and hold harmless Company, its officers, employees, contractors, and affiliates from any claims, damages, or expenses arising from your use of the Services, breach of this Agreement, or provision of inaccurate or unlawful content.

15. Termination

Company may terminate or suspend your access to the Services, Websites, or Portal at any time, with or without cause.

16. Intellectual Property

All content, logos, and trademarks on the Websites and Portal are the property of Company or its licensors and may not be used without written consent.

17. Dispute Resolution; Governing Law

This Agreement is governed by the laws of the State of California. Any dispute shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) in California. Company may seek injunctive relief pending arbitration.

18. Force Majeure

Company is not responsible for failure or delay caused by events beyond its reasonable control, including natural disasters, war, terrorism, or labor disputes.

19. General Provisions

This Agreement constitutes the entire agreement between you and Company. If any provision is found invalid, the remaining provisions remain enforceable. Failure to enforce any provision is not a waiver of rights.

20. Privacy Policy

Company respects your privacy and protects your personal and financial information in accordance with its posted Privacy Policy. By using the Services, you consent to the terms of the Privacy Policy.